Service Request Ticket - # 27868

Service Request Ticket - # 27868

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Service Request Information

CONTACT	Name	Dalton, Kris	Date	Sep 24, 2008 12:33 PM
	Department	College of Education	Phone	88482
	Location		Email	daltonk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20071201 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	HP Deskjet 6940DT Color Inkjet Printer #C8973A#B1H
	Serial No.	SMY82CCS1XX	Location	PDR 2023 Giveaway
	Model	C8973A	Hostname
	Notes	networkable, 36ppm black and 27 ppm color, USB, 4800 dpi, duplexing, extra 250 shhet paper tray	Ink/Toner Refill
	Wired NIC	00:1E:0B:F9:15:0C

TECHS	Submitted by	Christian Mendez	Contact	chmende@wou.edu	88925
	Primary Technician		Contact	asundkv@wou.edu	88925

Tracking

Entered by	Date	Memo
Audrey Sundkvist			Email Public
Entered by	Date	Memo
Audrey Sundkvist	Oct 06, 2008 01:34 PM	Task reassigned to Audrey Sundkvist.	Add Attachment
Audrey Sundkvist	Oct 06, 2008 01:34 PM	I went over and picked up the printer. Tricia has it.	Add Attachment
Audrey Sundkvist	Oct 06, 2008 01:31 PM	28200 is a duplicate task made about this one.	Add Attachment
Kevin Elmore	Oct 03, 2008 08:50 AM	I talked to Kris Dalton and asked her to have Elke or Amy call the helpdesk about what, specifically, the adjuncts want done with the printer.	Add Attachment
Kevin Elmore	Oct 03, 2008 08:47 AM	The office belongs to Elke Asleson at 88701 and Amy Hammermeister at 88173. There is a note on the printer that says it's been called in to be picked up. It's packed up nice and neat and there is no room to put it. It's a tiny office shared by two adjuncts.	Add Attachment
Christian Mendez	Sep 25, 2008 08:36 AM	ED 122 is where it needs to be hooked up but they are unsure.	Add Attachment
Audrey Sundkvist	Sep 24, 2008 04:00 PM	I called and left Kris a message saying that we need to know where they want the printer and when they are available for us to move it.	Add Attachment
Rebecca Murphy	Sep 24, 2008 01:24 PM	I looked this printer up in inventory and it says it is suppose to be in ed 122.	Add Attachment
Christian Mendez	Sep 24, 2008 12:34 PM	Kris called and said that in ED 122 there is a printer with various cables on a desk that needs to be removed from that location. they dont know why its sitting there wou# on printer is: 20071201	Add Attachment