Service Request Ticket - # 27895

Service Request Information

CONTACT Name Waite, Jason   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2008 08:55 AM
Department Humanities Division Phone 89495
Location Email waitej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070089[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. d99bbd1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows XP Pro installed, Microsoft Office Pro 2007 Plus from P0062550 but Office Pro 2003 installed

Wired NIC 00:1A:A0:53:01:E5

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Sep 25, 2008 09:11 AM 
Task reassigned to Stanley Ratcliff.
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Christian Mendez Sep 25, 2008 08:56 AM 
Yesterday he was able to use his keyboard just 
fine.

Today when he tried to hit Control Alt Del 
nothing is happening 

He is trying to get into the login screen.

He will be available this afternoon. He said that 
we can go into his office when he is not there.
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