Service Request Ticket - # 27898

Service Request Information

CONTACT Name Ni, Chung-Fan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2008 09:12 AM
Department Phone 88038
Location Email Nic@wou.ed Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20071216[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude D630 2.50GHz, 6M L2 Cache, 800Mhz
Serial No. 69B4GG1 Location PDR

CPU Intel Core 2 Duo T7700(4MB L2/2,4GHz/800MHz)


OS Unknown Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0066424 upgraded from Office 2003 on 2/22/2008

Wired NIC 02:00:54:55:4E:01


Wireless NIC 00:1F:3B:CB:A7:11

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Sep 25, 2008 09:20 AM 
Task reassigned to Stanley Ratcliff.
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Christian Mendez Sep 25, 2008 09:14 AM 
She said that she needs specific info in order to 
set up her Outlook account. She needs a tech to 
go over and help her set it up

She is available until noon - call after noon.
Tomorrow - morning will work as well.
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