Service Request Ticket - # 27901

Service Request Information

CONTACT Name Bruce, Eric   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2008 10:09 AM
Department College of Education Phone 88075
Location Email brucee@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040085[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5 20in 1.8GHz SuperDrive # Z096
Serial No. sqp5120gqpnz Location PDR

CPU G5-Dual 2GHz


OS Unknown Software

Wired NIC 00:0D:93:56:67:C8

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Oct 23, 2008 12:24 PM 
Task reassigned to Stanley Ratcliff.
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Ziad Al-sulaiman Oct 20, 2008 08:52 AM 
He called in saying that he is going to running 
late to his office today. He will be there a 
little after 9am
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Laura Gage Oct 13, 2008 12:18 PM 
tomorow is good or wednesday or friday at noon.

tuesday and thrusday at 11.
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Laura Gage Oct 13, 2008 12:18 PM 
he called back on the 13 wondering when he will 
get a tech over to help him.
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Sarah Callaway Sep 26, 2008 01:33 PM 
he'll be here for another hour, office hours on 
tues and thursdays are 11:30-1:30
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UCS Tech Sep 26, 2008 11:12 AM 
Status changed to: Waiting for Contact
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Richard Kavanagh student Sep 26, 2008 08:55 AM 
Called asking for a time we could come and help out.
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Christian Mendez Sep 25, 2008 10:10 AM 
He is located in ED 145

He is available until 11:10am

He needs admin rights to open up .pdf Files on 
his machine

he cannot open up any .pdf's as of now.
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