Service Request Ticket - # 27919

Service Request Information

CONTACT Name Kerekes, Earlee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2008 12:48 PM
Department Disability Access Services Phone 88591
Location Email kerekese@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030860[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 1FJQ051 Description Dimension 4600 P4 2.8GHz
Serial No. 1FJQ051 Location

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Duxbury Braille Translator v10.4 from P0047847 moved from W#20031364 upgraded to v10.6 from P0061615, Text Aloud v2.0 from ?(see text file), Scientific Notebook v5.5 from P0061616

Wired NIC 00:0C:F1:EA:03:8B

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Sep 25, 2008 01:25 PM 
Task reassigned to Stanley Ratcliff.
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Christian Mendez Sep 25, 2008 12:50 PM 
She logged in to machine located in APSC 405 
wou#20030860[Edit Inv]

there is limited or no connectivity

no Drives other than A C D drives

cannot get online either.

I walked her through ipconfig /release renew but 
that did not help.
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