Service Request Ticket - # 27921

Service Request Information

CONTACT Name Grouger, Debra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2008 01:42 PM
Department The Research Institute Phone 88293
Location Email kenyond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060809[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 548T2D1 Description Dell Optiplex 745 SFF, 2.13GHz, 2M, 1066MHz FSB
Serial No. 548T2D1 Location Storage

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Vista Business downgraded to XP Pro, MS Office Pro 2003 from TRI site license. Corel Draw Graphics Suite X4 from P0072227. MSOffice Pro Plus 2010 from P0079318 installed as OfficePro2007

Wired NIC 00:1A:A0:4A:C1:C3

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 26, 2008 08:31 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 25, 2008 01:47 PM 
Added to tri_ergo group.
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Christian Mendez Sep 25, 2008 01:43 PM 
She needs access to Ergo on the I:Drive

ASAP

she's available all day.
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