Service Request Ticket - # 27928

Service Request Information

CONTACT Name Kruczek, Klay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2008 03:23 PM
Department Natural Science Division Phone 88829
Location Email kruczekk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080034[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 342LVG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software MS Office Pro Plus 2007 from P0067126 installed as Office Pro 2003, Acrobat Pro 7.0 Win from P0052634 moved from 20030686, Dreamweaver MX 2004 from P0047699

Wired NIC 00:21:70:0A:F6:08

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Sep 25, 2008 03:34 PM 
Task reassigned to Richard Kavanagh.
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Richard Kavanagh student Sep 25, 2008 03:34 PM 
had him enable remote users.
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Patrick Shanley Sep 25, 2008 03:24 PM 
He has verified his ip address.  He has tried 
mash/*  This is a new computer setup
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