Service Request Ticket - # 27929

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2008 03:28 PM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070640[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 9050dn Printer #Q3723A#ABA
Serial No. JPRL81F068 Location PDR

Model q3723a Hostname
Notes 2000 Sheet Input Tray C8531A, Duplexing, addt'l 256MB added from Crucial P0064498 2-2008 Ink/Toner Refill

Wired NIC 00:1B:78:27:DF:6B

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Sep 25, 2008 04:39 PM 
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Sep 25, 2008 04:39 PM 
I added the printers over the internet because for
some reason whenever she printed it was garbage
but everyone else said they had no problems.
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Patrick Shanley Sep 25, 2008 03:31 PM 
parts of her print jobs are in misc. code and 
some just random garble, when she printed the 
same thing to her personal printer it worked just 
fine
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