Service Request Ticket - # 27940

Service Request Information

CONTACT Name Leos, Ronnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2008 08:05 AM
Department Phone 88313
Location Email leosr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070820[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client # NTC-10Z-00
Serial No. 0802BE8C59 Location PDR

CPU Unknown


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0065477

Wired NIC 00:14:4F:A8:16:AD

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 26, 2008 08:32 AM 
Task reassigned to Brian Berkley.
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Sarah Callaway Sep 26, 2008 08:06 AM 
ext 88816, her thin client has removed the icons 
that used to load up on her desktop when she 
logged on, and she needs them back.
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