Service Request Ticket - # 27947

Service Request Information

CONTACT Name Ni, Fran   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2008 02:47 PM
Department Deaf Studies and Professional Studies Phone 88038
Location Email nic@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20071216[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude D630 2.50GHz, 6M L2 Cache, 800Mhz
Serial No. 69B4GG1 Location PDR

CPU Intel Core 2 Duo T7700(4MB L2/2,4GHz/800MHz)


OS Unknown Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0066424 upgraded from Office 2003 on 2/22/2008

Wired NIC 02:00:54:55:4E:01


Wireless NIC 00:1F:3B:CB:A7:11

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Sep 26, 2008 02:52 PM 
wireless was disabled. good to go now.
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Sarah Callaway Sep 26, 2008 02:49 PM 
Chung-Fan's wireless card is not working 
properly, she left the computer here, since she 
had to leave, and will be back at 5-6pm to pick 
it up, she needs it for her class at 9am Monday 
morning.  It can be left at the helpdesk tonight 
so that she can pick it up.
Her cell is 718-913-7720
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