Service Request Ticket - # 27950

Service Request Information

CONTACT Name Grouger, Debra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2008 03:27 PM
Department The Research Institute Phone 88293
Location Email kenyond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060809[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 548T2D1 Description Dell Optiplex 745 SFF, 2.13GHz, 2M, 1066MHz FSB
Serial No. 548T2D1 Location Storage

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Vista Business downgraded to XP Pro, MS Office Pro 2003 from TRI site license. Corel Draw Graphics Suite X4 from P0072227. MSOffice Pro Plus 2010 from P0079318 installed as OfficePro2007

Wired NIC 00:1A:A0:4A:C1:C3

TECHS Submitted by Laura Gage Contact lgage05@wou.edu 88925
Primary Technician Contact scallaway06@wou.edu 88925

Tracking

Entered by Date Memo
Sarah Callaway
Email

Public
Entered by Date Memo
Sarah Callaway Sep 26, 2008 04:02 PM 
Task reassigned to Sarah Callaway.
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Sarah Callaway Sep 26, 2008 04:01 PM 
She called at 4 o'clock on Friday to cancle her 
request.
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Laura Gage Sep 26, 2008 03:29 PM 
cant view grant aplication package.

already have whats she thinks she might need 
saved but is unsure if she should continue.

Monday all day she is available.

Tuesday is TOO LATE due to the fact that her 
grant aplication is due that day.

when she tries to open grant aplication form it 
defaults to acrobat. "acrobat couldnot open 
because it is not a suported file type or the 
file has been damaged."
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