Service Request Ticket - # 27969

Service Request Information

CONTACT Name Rosenblad, BJ   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 29, 2008 08:37 AM
Department College of Education Phone 88758
Location Email rosenblb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060218[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 64L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Dragon Nat Spking v9.4 from Poo64154

Wired NIC 00:13:72:A8:B4:96

TECHS Submitted by Ziad Al-sulaiman Contact zalsulaiman06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 29, 2008 01:50 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 29, 2008 01:50 PM 
Needed to put MASH\username in the login field.
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Brian Berkley Sep 29, 2008 08:43 AM 
Left her a VM stating that it appears that she
changed her password on Friday, and to make sure
CAPS LOCK is off and NUMLOCK is on.
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Ziad Al-sulaiman Sep 29, 2008 08:38 AM 
Her password that she's been using is not working.
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