Service Request Ticket - # 27983

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 29, 2008 10:53 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20071229[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag C64PGG1 Description Dell Latitude D630, 2.40GHz, 4M L2 Cache, 800MHz
Serial No. c64pgg1 Location was SEP Checkout 201

CPU Intel Core 2 Duo T7700(4MB L2/2,4GHz/800MHz)


OS Unknown Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P006424 installed as Office Pro 2003

Wired NIC 02:00:54:55:4E:01


Wireless NIC 00:1F:3B:CC:45:21

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Oct 08, 2008 11:01 AM 
Task reassigned to Skyler Gregory.
 Add Attachment
Skyler Gregory Oct 08, 2008 11:00 AM 
Adam said this was taken care of.
 Add Attachment
Skyler Gregory Sep 29, 2008 11:49 AM 
I called her and told her to bring it in when she
gets done with class (around 2:00). She said she
need security software to be installed. I am
assuming that means either Bradford for wireless
or Sophos.
Add Attachment
Joan Guralnick Sep 29, 2008 10:55 AM 
971-388-6115
kgregory06@wou.edu
 Add Attachment
Joan Guralnick Sep 29, 2008 10:53 AM 
She wants to bring the machine in now.
 Add Attachment