Service Request Ticket - # 27991

Service Request Information

CONTACT Name Kimm, Clarence   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 29, 2008 12:29 PM
Department Phone 88346
Location Email kimmc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070939[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 73B5CG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Windows XP Pro Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065792 installed as Office Pro 2003

Wired NIC 00:1E:C9:78:6B:C7

TECHS Submitted by Laura Gage Contact lgage05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 29, 2008 12:36 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 29, 2008 12:36 PM 
Moved his account to the Business/Econ OU, ran
gpupdate.
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Laura Gage Sep 29, 2008 12:30 PM 
new faculty member needs to have his computer 
connected to a printer.

will not be around much for help. would prefer if 
someone delt with problem while he is not around. 
Diana will let you in.
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