Service Request Ticket - # 28009

Service Request Ticket - # 28009

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Service Request Information

CONTACT	Name	Tucker, Jon	Date	Sep 29, 2008 02:01 PM
	Department	Student Engagement	Phone	88063
	Location		Email	tuckerj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20060337 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Sun Ray 2 Thin Client #NTC-10Z-00
	Serial No.	0905be81de	Location	PDR
	CPU	Unknown
	OS		Software	MS Office Pro 2003 license from P0059051
	Wired NIC	00:21:28:3A:1D:7B

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	sratcli@wou.edu	88925

Tracking

Entered by	Date	Memo
Stanley Ratcliff			Email Public
Entered by	Date	Memo
Stanley Ratcliff	Sep 29, 2008 02:27 PM	Delivered to Jon Tuckers office because the office were it was suppose to be set up in was being worked on. He said he knew how to set it up and i told him to contact us if he needs help.	Add Attachment
Tricia Flaherty	Sep 29, 2008 02:10 PM	I have a thin client station that needs to go out to WUC 214A for a Student Programming Asst station in WUC/SLA, Jon Tucker is thecontact. we are ordering a newer monitor but he needs to get the station in place as soon as possible. he has purchased a keyboard and mouse as well which I will put it tech inbox #6	Add Attachment
Tricia Flaherty	Sep 29, 2008 02:10 PM	I have a thin client station that needs to go out to WUC 214A for a Student Programming Asst station in WUC/SLA, Jon Tucker is thecontact. we are ordering a newer monitor but he needs to get the station in place as soon as possible. he has purchased a keyboard and mouse as well which I will put it tech inbox #6	Add Attachment
Tricia Flaherty	Sep 29, 2008 02:10 PM	I have a thin client station that needs to go out to WUC 214A for a Student Programming Asst station in WUC/SLA, Jon Tucker is thecontact. we are ordering a newer monitor but he needs to get the station in place as soon as possible. he has purchased a keyboard and mouse as well which I will put it tech inbox #6	Add Attachment
Tricia Flaherty	Sep 29, 2008 02:10 PM	I have a thin client station that needs to go out to WUC 214A for a Student Programming Asst station in WUC/SLA, Jon Tucker is thecontact. we are ordering a newer monitor but he needs to get the station in place as soon as possible. he has purchased a keyboard and mouse as well which I will put it tech inbox #6	Add Attachment
Tricia Flaherty	Sep 29, 2008 02:10 PM	I have a thin client station that needs to go out to WUC 214A for a Student Programming Asst station in WUC/SLA, Jon Tucker is thecontact. we are ordering a newer monitor but he needs to get the station in place as soon as possible. he has purchased a keyboard and mouse as well which I will put it tech inbox #6	Add Attachment
Stanley Ratcliff	Sep 29, 2008 02:09 PM	Task reassigned to Stanley Ratcliff.	Add Attachment