Service Request Ticket - # 28054

Service Request Information

CONTACT Name Evans, Evan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2008 09:46 AM
Department Humanities Division Phone 88152
Location Email hearfromus@aol.com Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030825[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. CN-0H4313-42940-44G03JS Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:0F:B4


TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public

Entered by Date Memo
Lance Jewett Sep 30, 2008 10:15 AM
He can not log in because he has not connection to
the network. There are no lights from the NIC. I
tried changing ports and nothing. I told teresa to
see if it was deactivated or not. She said she was
going to check on it.
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Lance Jewett Sep 30, 2008 09:58 AM
Task reassigned to Lance Jewett.
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Sarah Callaway Sep 30, 2008 09:47 AM
ext 88152.  
This computer says mash is not available, he has 
tried restarting, but to no avail.  He will be in 
his office for another half hour to fortyfive 
minutes, he won't be in his office again until 
thursday @ 9:30.
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