Service Request Ticket - # 28102

Service Request Information

CONTACT Name Ross, Mike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2008 08:55 AM
Department University Computing Solutions Phone 88046
Location Email rossm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040620[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag 3Y2QV61 Description OptiPlex GX280 SFF, Pentium 4, 3.2GHz, 1M, 800MHz
Serial No. 3Y2QV61 Location ITC Fee Payment (was Gianna Martella)

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from P0051548

Wired NIC 00:11:43:BA:CE:CF

TECHS Submitted by Ziad Al-sulaiman Contact zalsulaiman06@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Oct 17, 2008 10:00 AM 
I had to reinstall Sophos.
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Audrey Sundkvist Oct 07, 2008 04:48 PM 
I went by there and he wasn't in. (I was doing
another task.)
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Richard Kavanagh student Oct 07, 2008 03:45 PM 
Task reassigned to Audrey Sundkvist.
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Ziad Al-sulaiman Oct 01, 2008 08:57 AM 
Sofos has not been updated since may 2006 for a 
computer in TOD 337. Mike has called to notify
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