Service Request Ticket - # 28103

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2008 09:11 AM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070512[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description Mac mini, 2.0GHz Intel Core Duo #Z0F1
Serial No. G874525MYL4 Location Spare Loaner see Tricia

CPU Intel Core 2 Duo T7300(2.00GHz, 800MHz,4ML2)


OS Software Photoshop Elements v4.0 WIN License and Premiere Elements v2.0 WIN license from P0056644 moved from W#20051055 Dec2007

Wired NIC 00:16:CB:AC:1C:0E


Wireless NIC 00:1C:B3:B0:F7:51


Bluetooth NIC 00:1D:4F:8E:16:92

TECHS Submitted by Ziad Al-sulaiman Contact zalsulaiman06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 01, 2008 10:01 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 01, 2008 10:01 AM 
Sernt him email to run gpupdate.
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Ziad Al-sulaiman Oct 01, 2008 09:14 AM 
He has files stored on the network drive but he 
is not able to view them everytime. He restarts 
the conputer few times before he is able to 
access his files on the K drive. He is using the 
computer in NS 125
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