Service Request Ticket - # 28106

Service Request Information

CONTACT Name Goulding, James   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2008 09:43 AM
Department VP Student Affairs Phone 88303
Location Email gouldinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020349[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0039700; Dimension 4500 P4 2.0GHz w/ 400MHz
Serial No. n/a Location PDR

CPU Pentium 4-2.0GHz


OS Unknown Software

Wired NIC 00:07:E9:0A:38:BD

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Laura Gage Oct 27, 2008 08:44 AM 
called and left a message about status of 
request.
 Add Attachment
Stanley Ratcliff Oct 01, 2008 10:15 AM 
Status changed to: Waiting for Contact
 Add Attachment
Stanley Ratcliff Oct 01, 2008 10:15 AM 
Added to admin group via computer management. And
emailed him telling him he would have to restart
for admin rights to take effect
 Add Attachment
Stanley Ratcliff Oct 01, 2008 10:10 AM 
Task reassigned to Stanley Ratcliff.
 Add Attachment
Joan Guralnick Oct 01, 2008 09:47 AM 
He said a call before you come over is best.
 Add Attachment
Joan Guralnick Oct 01, 2008 09:45 AM 
He is there now until 1000 also between 3-5
Tomorrow anytime between 8-10000  and between 3-5 
503-841-3990
Add Attachment