Service Request Ticket - # 28118

Service Request Information

CONTACT Name Walczyk, Kevin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2008 12:16 PM
Department Creative Arts/Music Phone 88274
Location Email keveli@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050244[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 Dual 2.3GHz #ZOBL
Serial No. G8529CNTRTZ Location PDR

CPU G5 Dual 2.3GHz


OS Unknown Software Microsoft Office Pro 2004 for AMC from P0053840, Adobe Photoshop Extended CS4 MAC from P0070326

Wired NIC 00:0D:93:64:1D:B0

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact kelmore@wou.edu 88925

Tracking

Entered by Date Memo
Kevin Elmore
Email

Public
Entered by Date Memo
Kevin Elmore Oct 10, 2008 10:11 AM 
Dr. Walczyk called and said it is no longer an
issue due to the arrival of new computers today.
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Kevin Elmore Oct 10, 2008 10:11 AM 
Task reassigned to Kevin Elmore.
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Kevin Elmore Oct 10, 2008 09:54 AM 
Called left message asking for more detail and
available times.
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Stanley Ratcliff Oct 09, 2008 02:55 PM 
Called, didnt leave a voice mail.
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Richard Kavanagh student Oct 07, 2008 03:47 PM 
Called and left a voice mail asking for more
information. "Not functioning" does not help much.
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