Service Request Ticket - # 28125

Service Request Information

CONTACT Name Schmidt, Katherine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2008 01:34 PM
Department Writing Center Phone 88234
Location Email schmidtk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060482[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Inspiron 6400 Intel Core 2 Duo T5500, 1.66GHz, 2MB L2 Cache, 667MHz FSB
Serial No. 3ZKFFC1 Location PDR

CPU Intel Core 2 Duo T5500(2MB/1.66GHz/667MHz)


OS Unknown Software MS Office Pro Plus 2007 from P0060199 installed as Office Pro 2003

Wired NIC 00:19:B9:51:D2:A6


Wireless NIC 00:19:7D:5D:35:67

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Oct 02, 2008 10:28 AM 
Task reassigned to Lance Jewett.
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Patrick Shanley Oct 01, 2008 01:35 PM 
Mark Twain is the printer she is trying to print 
to, but it isn't in the available printers cache
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