Service Request Ticket - # 28133

Service Request Information

CONTACT Name Murphy, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2008 02:50 PM
Department Criminal Justice Phone 88410
Location Email murphyd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030756[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 82F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:2F:EF

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 01, 2008 03:06 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 01, 2008 03:02 PM 
****This is an email****

David,

SPSS is installed on the Terminal Servers at
ts.wou.edu

You can get to it by running remote desktop or go
to start, run and type: mstsc and hit enter or
click ok.

When presented with a 2-line authentication
dialog, enter your username in either this format:
MASH\murphyd or murphyd@mash.wou.edu in the name
field and your password in the 2nd field.
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Brian Berkley Oct 01, 2008 02:59 PM 
SPSS is installed on the terminal servers at
ts.wou.edu
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Patrick Shanley Oct 01, 2008 02:51 PM 
he is unable to locate the program among your 
application would like help finding it or help 
downloading it
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