Service Request Ticket - # 28142

Service Request Information

CONTACT Name Keulks, Gavin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2008 04:12 PM
Department Humanities Division Phone 88519
Location Email keulksg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071119[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P3005dn Printer # Q7815A#ABA
Serial No. CNJ2R26108 Location PDR

Model Q7815A Hostname
Notes duplexing Ink/Toner Refill

Wired NIC 00:1E:0B:19:BC:40

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Oct 08, 2008 02:39 PM 
Task reassigned to Stanley Ratcliff.
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Brian Witt Oct 08, 2008 08:42 AM 
This task can be completed by a student tech. 
Essentially there are 4 machines that need to have
access to the printer. The printer is in the same
room as the computers.
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Sarah Callaway Oct 07, 2008 10:55 AM 
He's in his office today, has a meeting at 1 
which will be very short, but will be available 
all day today other than that.
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Cinthya Mendez-Garcia Oct 01, 2008 04:18 PM 
Printer #20071119[Edit Inv]
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Cinthya Mendez-Garcia Oct 01, 2008 04:17 PM 
Says Brian Witt set up the printer, will place 
task under his name.
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Cinthya Mendez-Garcia Oct 01, 2008 04:16 PM 
cannot print to that printer, does not have a 
name. there are 4 pc's that are networked to that 
printer. 

Printer located in the Apsc lounge area behind 
Rm #212

someone will be in the building from 10-5pm.
says if for whatever reason the room is closed 
there is a touchpad and the number to it is: 
19500
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