Service Request Ticket - # 28167

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2008 02:10 PM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
PDA Edit WOU # 20020506[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 2650 Mobile P4-1.8GHz, 14.1 XGA
Serial No. DMB7F21 Location PDR
TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Oct 20, 2008 11:53 AM 
done and returned.
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Richard Kavanagh student Oct 09, 2008 09:25 AM 
Task reassigned to Richard Kavanagh.
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Richard Kavanagh student Oct 09, 2008 09:25 AM 
I don't have any issues with network drives
either. I am updating the computer and I fixed the
issue with boot.ini thinking there where 2 OS's on
it as well as running gpupdate /force just to be
safe. The fan sounds fine too.
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Stanley Ratcliff Oct 03, 2008 09:29 AM 
When i logged in it mapped the network drives just
fine, tried call i could have her log in to see if
the problem occurs but no answer and didn't go to
VM just kept ringing.
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Joan Guralnick Oct 02, 2008 02:15 PM 
I put the bag in cubby #6
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Joan Guralnick Oct 02, 2008 02:14 PM 
They are borrowing a laptop from Nathan in the 
mean time.  He wants it back and has asked them 
when he can have it back.  Chelsea just wanted me 
to mention this.
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Joan Guralnick Oct 02, 2008 02:13 PM 
She brought it in in the bag and left it.  The 
bag contained an ethernet cable, wireless card 
and power adapter
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Joan Guralnick Oct 02, 2008 02:10 PM 
This happens for more than one person.  When they 
log into a different machine all of the drives 
map successfully.
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