Service Request Ticket - # 28168

Service Request Information

CONTACT Name McDonnell, Amy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2008 02:20 PM
Department Creative Arts/Theater-Dance Phone 88827
Location Email mcdonnella@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20080158[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Ultrasharp 2208FP 22in monitor
Serial No. CN0F532H71618871A4CM Location PDR

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public

Entered by Date Memo
Stanley Ratcliff Nov 13, 2008 12:24 PM
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Nov 13, 2008 12:21 PM
Had front desk let me into her office, computer
was not named and bound.  Named and bound it and
now she should be able to log into her machine.
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Josh Bedlion Nov 13, 2008 11:55 AM
Called 541-213-2290 from my cell phone and  got a
message saying the number is not in service.
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Audrey Sundkvist Nov 12, 2008 01:13 PM
Called and left a message asking when she'll
really be around and for a real alternative number.
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Audrey Sundkvist Nov 12, 2008 01:11 PM
Skype tells me 541-213-2290 doesn't exist.
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Laura Gage Nov 10, 2008 01:56 PM
she called on the 10th of november to make sure 
that her request will not be closed.
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Nick Brizendine Nov 10, 2008 10:15 AM
541-213-2290 is the best way to reach her.
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Stanley Ratcliff Nov 10, 2008 08:04 AM
Task reassigned to Stanley Ratcliff.
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UCS Tech Nov 06, 2008 11:25 AM
Status changed to: Waiting for Contact
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Courtney Carlson Nov 04, 2008 08:22 AM
CALLBACK

Left a VM:

"We're not certain if this is still an issue for 
you...

If you continue to experience the problem, 
please give us a call at: 88925.  If we have not 
heard from you within 5 working days, we will 
assume the matter is resolved and close the 
service request for you.  Thank you."
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UCS Tech Oct 28, 2008 02:49 PM
Status changed to: Waiting for Contact
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Lance Jewett Oct 28, 2008 11:11 AM
left a VM asking for a time to stop by.
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Lance Jewett Oct 23, 2008 11:35 AM
called but no answer
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Skyler Gregory Oct 17, 2008 11:03 AM
Apparently she isn't in on Fridays. I called but
didn't leave a vm since we already know her office
hours.
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Sarah Callaway Oct 14, 2008 11:16 AM
She has office hours today until 12, and the same 
on thursday 11-12.  Call her cell she can come to 
her office after class, MW which is after 1pm.
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Nick Brizendine Oct 13, 2008 10:03 AM
Can be reached at 541-213-2290 if not at her 
office.
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Kevin Elmore Oct 10, 2008 09:59 AM
called and left message
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Audrey Sundkvist Oct 08, 2008 11:09 AM
I called and also left a voice mail.
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Richard Kavanagh student Oct 07, 2008 03:53 PM
Called and left a voice mail asking for a time we
could come by.
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Casey Sonflieth Oct 02, 2008 02:25 PM
she can login into other machines and we saw that 
she logged in to the computers here in the ITC 
009.
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Casey Sonflieth Oct 02, 2008 02:24 PM
computer says that her username and password is 
not correct. office hours from 11am to 12:30pm. 
call her before you head over.
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