Service Request Ticket - # 28171

Service Request Information

CONTACT Name Silbernagel, Darin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2008 03:07 PM
Department VP Finance & Administration Phone 88176
Location Email silbernd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030799[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. YP80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5B:58

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Oct 06, 2008 11:57 AM 
un-installed the old sophos and put the "new" one
on it.
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Adam Shinn Oct 06, 2008 11:41 AM 
Task reassigned to Adam Shinn.
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Adam Shinn Oct 02, 2008 03:13 PM 
Called, didn't answer. Will try again later
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Kate Bappe Oct 02, 2008 03:08 PM 
Darin Silbernagel called in to say that his 
antivirus software is not updating on his 
computer. It says that it is unable to find the 
domain.
WOU # 20030799[Edit Inv]
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