Service Request Ticket - # 28173

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2008 03:19 PM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051159[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. S0612YB9142 Location PDR

CPU Unknown


OS Software

Wired NIC 00:14:4F:0E:8C:9F

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 05, 2008 04:59 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 03, 2008 12:14 PM 
He switched back to a PC.
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Brian Berkley Oct 02, 2008 03:37 PM 
sent Tom an email, CLM is up.
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Kate Bappe Oct 02, 2008 03:22 PM 
Tom Kirk cannot access Campus Loan Manager web 
based application. He has only tried from his 
thin client wou # 20051159[Edit Inv]. He is having no 
trouble accessing other web based applications.
He can be reached on his office phone.
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