Service Request Ticket - # 28183

Service Request Information

CONTACT Name Harding, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2008 10:13 AM
Department VP Academic Affairs/Provost Phone 88807
Location Email hardinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070856[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. FNWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003, Adobe Acrobat Pro v9 from P0070150

Wired NIC 00:1E:C9:7A:85:DD

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Oct 03, 2008 04:25 PM 
Task reassigned to Richard Kavanagh.
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Richard Kavanagh student Oct 03, 2008 04:25 PM 
The computer is installed and running. At the time
it was set up she didn't have an account so she is
not currently an administrator on her machine.
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Tricia Flaherty Oct 03, 2008 10:33 AM 
This is in tech inbox #5 with GFA setup sheet
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Tricia Flaherty Oct 03, 2008 10:18 AM 
This is for a new administrative Staff person in 
VP Academic Affairs/Provost Office AD202F that 
arrives Monday they would like for this station 
to be in place prior to her arrival how ever as 
of this morning I could not find that she has 
had an acct created yet, PLEASE NOTE: invnetory 
says the cpu # she gave me is a monitor so I 
need to get the service tag of that box so I can 
clear up the problem with the inventory record 
for W#20030884[Edit Inv]
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