Service Request Ticket - # 28188

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2008 10:54 AM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051159[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. S0612YB9142 Location PDR

CPU Unknown


OS Software

Wired NIC 00:14:4F:0E:8C:9F

TECHS Submitted by Stacy Crites Contact scrites@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 06, 2008 10:38 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 03, 2008 11:58 AM 
Task reassigned to Network Support.
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Stacy Crites Oct 03, 2008 10:58 AM 
Tom KIrk has tried re-booting several times, and 
he simply cannot use his computer. wou ID 
#:20051159[Edit Inv]
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