Service Request Ticket - # 28215

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 06, 2008 08:22 AM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030736[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. JNC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:03:38

TECHS Submitted by Ziad Al-sulaiman Contact zalsulaiman06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 06, 2008 11:24 AM 
He switched back to a PC, and needed admin
permissions to install an activex plugin.
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Brian Berkley Oct 06, 2008 10:40 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 06, 2008 10:40 AM 
Sent email to run gpupdate
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Ziad Al-sulaiman Oct 06, 2008 08:55 AM 
He is trying to print from CLM(campus loan 
manager).
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Ziad Al-sulaiman Oct 06, 2008 08:24 AM 
Mr. Thomas is not able to print from a webpage. 
He is availabe today all day from 8-5.
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