Service Request Ticket - # 28236

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 06, 2008 01:52 PM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051151[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB009B Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:9D:CC

TECHS Submitted by Laura Gage Contact lgage05@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Oct 06, 2008 02:05 PM 
Task reassigned to Adam Shinn.
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Adam Shinn Oct 06, 2008 02:05 PM 
had Adam kill his/her session
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Laura Gage Oct 06, 2008 01:53 PM 
cannot get the normal ways of getting around it 
being locked.

unpluging the power or the network cable did not 
help.

the computer is in the library refrence area.
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