Service Request Ticket - # 28241

Service Request Information

CONTACT Name Thomas, Darryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 06, 2008 02:28 PM
Department Creative Arts/Theater-Dance Phone 88375
Location Email thomasd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031178[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224MVNV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software Apple iLife '06 from P00607704, upgrade to OS 10.5 from P0064821 3-2008

Wired NIC 00:0A:95:D1:A4:5A

TECHS Submitted by Audrey Sundkvist Contact asundkv@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

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Entered by Date Memo
Audrey Sundkvist Oct 17, 2008 11:14 AM 
****This is an email****
Hi Darryl,

I am checking back with you about an issue you
mentioned to me about your computer a couple weeks
ago regarding the fans. I did a little research.
Generally it's a common occurrence with older Macs
and nothing to worry much about unless it happens
a lot. Give us a call at 88925 if it does happen a
lot!

-- 
Audrey Sundkvist
WOU UCS Student Technician
asundkv@wou.edu
Service Request ext. 88925
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Audrey Sundkvist Oct 06, 2008 02:29 PM 
Note to myself: He's running a G5 tower with 10.5
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Audrey Sundkvist Oct 06, 2008 02:29 PM 
I was working on another task for him and he said
that his computer sometimes has the fans spin up
very fast for awhile. Also, the system doesn't
keep the clock in the finder bar even if you go
into System Preferences->Date&Time and tell it to.
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