Service Request Ticket - # 28278

Service Request Information

CONTACT Name Lehto, Nan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 07, 2008 12:50 PM
Department Student Engagement Phone 88088
Location Email lehton@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050041[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 170 Ultra-Thin Client, all-in-one with 17in Flat Panel #BAE-400-00
Serial No. 00120409-MD051630371 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:BB:A5:A5

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Oct 07, 2008 02:00 PM 
there were two, just kicked both of them off
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Adam Shinn Oct 07, 2008 01:15 PM 
Task reassigned to Adam Shinn.
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Sarah Callaway Oct 07, 2008 12:52 PM 
This WUC thin client is locked out and cant be 
restarted
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