Service Request Ticket - # 28299

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 07, 2008 09:13 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040308[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description HP LaserJet 4300DTN Printer #Q2434A
Serial No. SCNGY305077 Location Sent to PDR - picked up on 12/8/10

Model Q2434A Hostname
Notes Ink/Toner Refill

Wired NIC 00:0E:7F:3A:28:DE

TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Oct 10, 2008 03:46 PM 
Printer had a bad cartridge.  Replaced toner and
the printer is working fine now.
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Brian Berkley Oct 08, 2008 11:32 AM 
Task reassigned to Adam Wehner.
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Stephen Pierce Oct 07, 2008 09:14 PM 
Face back wall, the right most printer, nicknamed
CURLY.
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