Service Request Ticket - # 28320

Service Request Information

CONTACT Name Perini, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 08, 2008 12:43 PM
Department Phone 88534
Location Email perinij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040962[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5, 20in, 2.0GHz SuperDrive #Z0C0
Serial No. QP5260L4SDW Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0053370, Adobe Creative Suite Premium Mac from P0050226(moved from 990460), Adobe CS3 Web Premium MAC from P0063081(installed as v.CS2 Fall 2007)

Wired NIC 00:0D:93:65:66:54

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Richard Kavanagh student Oct 15, 2008 12:02 PM 
I think you mean in 104C
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Joan Guralnick Oct 15, 2008 12:00 PM 
this is still an issue.  the machine is in itc 
004c.  She called in to say the task is not 
completed
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Audrey Sundkvist Oct 14, 2008 10:43 AM 
Closing this task per Brian Berkley.
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Joan Guralnick Oct 08, 2008 12:47 PM 
I asked her to restart her machine.  It didn't 
work
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