Service Request Ticket - # 28330

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 08, 2008 02:32 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030790[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 4PC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Macromedia Contribute 3 with CPS from P0056987, Adobe Acrobat Pro v7 from P0058417, DYMO labelwriter 400 v7.6 software from P0059975

Wired NIC 00:0C:F1:EA:02:6B

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 15, 2008 10:29 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 15, 2008 10:29 AM 
Remoted in and helped her install it.
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Brian Berkley Oct 14, 2008 11:36 PM 
Its published via GPO, just have her do it over
the phone.
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Patrick Shanley Oct 08, 2008 02:33 PM 
needs the digital storefront to copy information 
electronically
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