Service Request Ticket - # 28353

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2008 10:49 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051153[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB00CE Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:8F:67

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Oct 09, 2008 01:41 PM 
Reset. It should be working now.
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Joan Guralnick Oct 09, 2008 11:09 AM 
Task reassigned to Brad Dougherty.
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Sarah Callaway Oct 09, 2008 10:50 AM 
This thin client is locked and won't reboot, so 
no one can use it
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