Service Request Ticket - # 28371

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2008 07:28 AM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070565[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. 7z8l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003,Adobe Acrobat Pro v9 from P0076330

Wired NIC 00:1A:A0:7B:91:07

TECHS Submitted by Stacy Crites Contact scrites@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Oct 10, 2008 10:14 AM 
Task reassigned to Stanley Ratcliff.
 Add Attachment
Stacy Crites Oct 10, 2008 07:30 AM 
None of the shared drives are opening. This 
includes Samba drives. She is worried for 
teachers who have 8 am classes who cannot access 
class folders.
Add Attachment