Service Request Ticket - # 28375

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2008 09:13 AM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070440[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 880F1F1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:70:89:73

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jan 12, 2009 09:50 AM 
Willy is set up and good to go.
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Stacy Crites Nov 14, 2008 08:32 AM 
Chelsee called again to see why the printer had 
not yet been installed. Please connect printer to 
computer for Willie. Call ahead before going to 
install printer to make sure she is there.
printer number: 20040538[Edit Inv]
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Brian Berkley Oct 15, 2008 10:58 AM 
Task reassigned to Adam Wehner.
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Stacy Crites Oct 10, 2008 09:18 AM 
Chelsee Blatner calling on behalf of Willie.
Willie needs a printer added to her computer. She 
already has the printer in her office located in 
campus rec. 213 B
Willie ext: *88655

wou#:20040538[Edit Inv] is the printer 
wou#:20070440[Edit Inv] is the computer
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