Service Request Ticket - # 28378

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2008 10:36 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060074[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXJ29306 Location PDR

Model PQ5409A Hostname
Notes fuser replaced from P0068138 10/2008, maintenance kit from P0072923 11-2009 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D0:10:0B

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Oct 27, 2008 02:11 PM 
Good to go.
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Adam Wehner Oct 17, 2008 12:09 PM 
New Fuser Assembly was ordered.
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Brian Berkley Oct 10, 2008 03:05 PM 
Task reassigned to Adam Wehner.
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Stacy Crites Oct 10, 2008 10:39 AM 
Alcove printer:
Printer in the library keeps jamming, when it 
does work, the ink is smeared. wou#:20060074[Edit Inv]
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