Service Request Ticket - # 28398

Service Request Information

CONTACT Name Strand, Cheryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 13, 2008 07:57 AM
Department Humanities Division Phone 88325
Location Email strandc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030596[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. HG30Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:51:E8

TECHS Submitted by Ziad Al-sulaiman Contact zalsulaiman06@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Oct 13, 2008 08:16 AM 
Task reassigned to Stanley Ratcliff.
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Ziad Al-sulaiman Oct 13, 2008 08:00 AM 
The computer first gave an error on application 
then when she restarted it, it kept saying 
loading personal info. She not even able to turn 
it off. She is available all day except for 9-11 
and 1-2.
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