Service Request Ticket - # 28403

Service Request Information

CONTACT Name Schmidt, Katherine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 13, 2008 09:20 AM
Department Writing Center Phone 88234
Location Email schmidtk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050342[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. BJ1R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software DREAMWEAVER 8 from P0055214

Wired NIC 00:12:3F:89:B1:8F

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Audrey Sundkvist Oct 14, 2008 11:30 AM 
Task reassigned to Lance Jewett.
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Lance Jewett Oct 13, 2008 02:21 PM 
called but no answer.
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Joan Guralnick Oct 13, 2008 09:22 AM 
The equipment will have to be moved right back 
were you got it from either this afternoon or 
tomorrow morning.
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Joan Guralnick Oct 13, 2008 09:21 AM 
Her printer as well, 20010273[Edit Inv]
She just knows that Joe Sendelbaugh called this 
in over a month ago.  Of course, there is no 
record.
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