Service Request Ticket - # 28460

Service Request Information

CONTACT Name Orwick, Betty   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 14, 2008 10:19 AM
Department Strategic Communications & Marketing Phone 88813
Location Email orwickb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080291[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8174A
Serial No. TH83V5Z09D Location PDR

Model C8174A Hostname
Notes duplexing, 2nd 250 sheet tray, add't' RAM from PCMemoryStore VISA2008000322 (2X128MB) Ink/Toner Refill

Wired NIC 00:1B:78:E9:76:56

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Oct 15, 2008 10:35 AM 
Should be good to go now.  I called Betty and
figured out all of the setting on the printer that
they needed to.
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Brian Berkley Oct 15, 2008 08:35 AM 
Task reassigned to Adam Wehner.
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Nick Brizendine Oct 14, 2008 04:31 PM 
Cant print anything and needs help.
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Sarah Callaway Oct 14, 2008 10:19 AM 
She needs to be able to print 11x17 on the new 
printer, but hasn't been able to.
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