Service Request Ticket - # 28478

Service Request Information

CONTACT Name Tucker, Jon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 14, 2008 02:26 PM
Department Student Engagement Phone 88063
Location Email tuckerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060337[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0905be81de Location PDR

CPU Unknown


OS Software MS Office Pro 2003 license from P0059051

Wired NIC 00:21:28:3A:1D:7B

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Oct 17, 2008 01:42 PM 
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Oct 17, 2008 01:42 PM 
Thin client was dead, set up a replacement thin
client while the broken one is being RMA
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Joan Guralnick Oct 14, 2008 02:26 PM 
It just literally won't turn on.. No lights, 
nothing
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