Service Request Ticket - # 28488

Service Request Information

CONTACT Name Beaird, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 15, 2008 09:15 AM
Department College of Education Phone 88623
Location Email sarahb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080370[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude D830, 2.40GHz 3M L2 800Mhz Dual Core
Serial No. 2GWCDH1 Location

CPU Intel Core 2 Duo T8300(2.4GHz, 800Mhz,3ML2)


OS Unknown Software Windows Vista Bus downgraded to WIN XP PRo SP2, CyberLink Power DVD 8.0, Roxio Creator DE v9 Microsoft Office Pro Plus 2007 from P0067648, Adobe Photoshop Elements v6 WIN from P0067648

Wired NIC 00:21:70:70:0F:90


Wireless NIC 00:21:5C:6E:25:61


Bluetooth NIC 00:21:86:4B:23:51

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Oct 20, 2008 03:44 PM 
Delivered.
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Audrey Sundkvist Oct 20, 2008 01:46 PM 
Installed Adobe Photoshop Elements v6
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Audrey Sundkvist Oct 20, 2008 01:18 PM 
This is named, bound, and admin'd. Ready to deliver.
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Audrey Sundkvist Oct 17, 2008 02:45 PM 
I am imaging the laptop now.
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Audrey Sundkvist Oct 17, 2008 02:44 PM 
Task reassigned to Audrey Sundkvist.
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Tricia Flaherty Oct 15, 2008 09:35 AM 
Invoices were sent via campus mail so only setup 
form for paperwork
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Tricia Flaherty Oct 15, 2008 09:21 AM 
I will put it in Tech inbox #6 with invoice and 
Setup Form
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Tricia Flaherty Oct 15, 2008 09:19 AM 
This laptop gets photoshop Elements v6 which can 
be found at T:\Adobe Elements Titles\Adobe 
Photoshop Elements\Photoshop Elements v6_0
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