Service Request Ticket - # 28493

Service Request Information

CONTACT Name Caligure, Lacey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 15, 2008 10:09 AM
Department Creative Arts/Music Phone 88275
Location Email lcaligu@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030707[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 5QC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Dremaweaver MX 2004 from P0049184, Adobe CS3 Design Prem WIN from P0063828

Wired NIC 00:0C:F1:EA:59:41

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Oct 16, 2008 09:49 AM 
All set up and delivered.
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Richard Kavanagh student Oct 15, 2008 04:16 PM 
I've picked up the computer. It will need Adobe
CS3 design premium and IMAP notify re-installed
once it is done imaging.
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Brian Berkley Oct 15, 2008 01:45 PM 
Task reassigned to Richard Kavanagh.
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Brian Berkley Oct 15, 2008 01:22 PM 
Do this Thursday morning if possible.
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Brian Berkley Oct 15, 2008 01:21 PM 
Her system needs another 512MB RAM and re-imaged.
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Brian Berkley Oct 15, 2008 10:50 AM 
Task reassigned to Brian Berkley.
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Joan Guralnick Oct 15, 2008 10:09 AM 
I told her to try opening word from the start 
menu to see if that would work but that I would 
create this for her just in case.
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