Service Request Ticket

Service Request Information

CONTACT	Name	Winslow, Niki	Date	Oct 15, 2008 02:03 PM
	Department	Natural Science Division	Phone	88206
	Location		Email	winslon@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20080357 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 755, 2.66GHz, 6M, VT, 1333MHz FSB
	Serial No.	FVVLCH1	Location	PDR
	CPU	Intel Core 2 Duo E8200(2.66GHz,6M,VT,1333MHzFSB)
	OS	Unknown	Software	MS Office Pro Plus 2007 WIN from P0067530, Adobe CS3.3 Web Premium WIN license from P0067530(NOT IN USE BY JULIE)
	Wired NIC	00:21:70:25:AA:A0

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	asundkv@wou.edu	88925

Entered by	Date	Memo
Audrey Sundkvist			Email Public
Entered by	Date	Memo
Audrey Sundkvist	Oct 27, 2008 03:12 PM	Task reassigned to Audrey Sundkvist.	Add Attachment
Audrey Sundkvist	Oct 27, 2008 03:12 PM	I did this Friday.	Add Attachment
Tricia Flaherty	Oct 24, 2008 12:59 PM	Please use Niki Winslow or Steve Taylor as a point of contact on this task and get it set up as soon as possible since she has been on the job a week now with out a computer	Add Attachment
Sarah Callaway	Oct 21, 2008 11:50 AM	She called back and is on campus right now.	Add Attachment
Tricia Flaherty	Oct 20, 2008 09:53 AM	She is on campus as of today so the sooner we get a station to her the better	Add Attachment
Tricia Flaherty	Oct 15, 2008 02:18 PM	Adobe license can be found at T:\Adobe Creative Suite\Adobe Creative Suite 3.3 Web Premium	Add Attachment
Tricia Flaherty	Oct 15, 2008 02:14 PM	This is for a NEW HIRE in NS DUE to arrive MONDAY Oct. 20th, the office is divided into cubicles and I have been told it is the "left Cubicle" with empty desk space and the network jack should be active, They say she has been to HR but her info ahasn't hit banner and as of today she has no email acct. The software for this station is: MS Office Pro Plus 2007 WIN from P0067530, Adobe CS3.3 Web Premium WIN license from P0067530 it will be on counter in ITC008 with NEW Equip Setup Form	Add Attachment