Service Request Ticket - # 28522

Service Request Information

CONTACT Name Jaskoski, Kelly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 16, 2008 10:15 AM
Department Financial Aid Phone 88774
Location Email jaskoskk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030835[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 8P80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:01:2A

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 16, 2008 10:25 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 16, 2008 10:25 AM 
Published MS Works Compatibility Pack in a GPO,
remoted in to her system and installed it.
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Sarah Callaway Oct 16, 2008 10:16 AM 
She recieved an email from a professor in MS 
works and is unable to read the file, and needs 
to read it.  She aslo gets a warning whenever she 
opens MS word which says it can't open.
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