Service Request Ticket - # 28565

Service Request Information

CONTACT Name Beebe, Judy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 20, 2008 12:57 PM
Department Business/Economics Division Phone 88799
Location Email beebej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030819[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location ITC Fee Payment

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:10:C7

TECHS Submitted by Laura Gage Contact lgage05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 20, 2008 01:09 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 20, 2008 01:09 PM 
****This is an email****

Judy,

Last week you asked for  BU-Busecon as the default.

The only way we can set default printers is with a
script that applies to the entire organizational unit.

We can segment it out further by splitting the
current organizational unit to separate entities
based on building location, but that will prove to
be cumbersome.

In the meantime, I have removed the
setDefaultPrinter option from the
business/economics printer mapping script.
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Laura Gage Oct 20, 2008 12:59 PM 
the printer should be greenspan. it has been 
changing to business econ on radar.

this problem is building wide.

every day they change it and every night it 
changes back.

she keeps changing to what she wants and it keeps 
getting changed back over night. this started 
happening 3 days ago.
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