Switched out monitor and set up machine, did not
set up printer because it was not there.

says that his monitor screen has real scratches 
all over it. 

Says he would like a new screen says there is 
about 8 stratches on it.

any time is good for techs to come and look at 
the computer.

he just needs it set up again.

also, his screne is badly badly scratched. he 
nearly had a fit while talking to me on the 
phone. he would like someone to come and look at 
it.